For many professionals, managing processes is a part of the job, but not necessarily their main focus. Whether you’re overseeing a team, coordinating projects across departments, or managing customer interactions, you’re often responsible for making sure workflows are smooth and effective—even if you aren’t a dedicated process expert. The good news? You don’t need to…

Cross-team process management is a complex and often frustrating challenge for organizations.  In a series of 13 interviews, professionals from various industries in roles including product managers, sales leaders & onboarding specialists shared their insights into these challenges and offered ideas for improvement.  The common thread across these interviews is the struggle to manage processes…